Privacy Policy

Last Updated: February 2026

1. Introduction

In Play Adventours ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We collect the following personal information when you submit an enquiry:

• Name and contact details (email address)
• Country of residence
• Travel preferences and requirements
• Number of travelers
• Any additional information you provide in your enquiry

3. How We Use Your Information

We use your personal data to:

• Respond to your travel enquiries
• Design and plan customized travel experiences
• Communicate with you about your journey
• Provide customer support
• Improve our services

4. Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit an enquiry form
• Our legitimate business interests in providing travel services
• Contractual necessity to fulfill your travel arrangements

5. Data Sharing

We do not sell your personal data. We may share your information with:

• Trusted service providers (accommodation, transport, guides) necessary to fulfill your travel arrangements
• Legal authorities if required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All form submissions are transmitted securely via HTTPS.

7. Your Rights

Under GDPR and POPIA, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent at any time

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of your travel planning and up to 2 years after for customer service purposes.

9. Cookies

Our website does not use tracking cookies. We may use essential cookies for website functionality only.

10. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information — we do not sell your personal information
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at: info@inplayadventours.co.za

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at: info@inplayadventours.co.za

12. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

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